Terms of service
Terms of Service & Privacy Policy
Personal Data Protection
At Ziyac, we place great importance on the processing and protection of your personal data in accordance with applicable data protection laws and regulations. We would like to inform our customers about the purposes and methods by which we collect, process, and transfer personal data, as well as your rights arising from applicable legislation.
Methods of Collecting Personal Data
At Ziyac, acting as the data controller, we collect your personal data through verbal, written, or electronic methods, including our website, social media platforms, mobile applications, and similar channels, within the scope of our legal obligations under applicable legislation.
Your personal data may be collected for purposes including enabling you to benefit from our services, informing you about our campaigns with your consent, recording your suggestions and complaints, developing better service standards, and determining and implementing Ziyac's commercial and business strategies.
Processing of Personal Data and Purposes of Processing
At Ziyac, acting as the data controller, your personal and/or sensitive personal data obtained with your consent may, in whole or in part, be collected, recorded, stored, retained, modified, updated, periodically reviewed, reorganized, classified, and retained for the period required for the purposes for which they are processed or for the period stipulated by applicable law.
Where legally required or necessary for the provision of services, your personal data may be shared or transferred to private or legal entities with which Ziyac works, as well as public institutions and organizations to which we are legally obligated to provide such information, and/or other relevant third-party individuals or legal entities located domestically or abroad.
Where legally required or necessary for the provision of services, personal data may also be transferred internationally, subject to applicable legal requirements and appropriate safeguards.
We hereby inform our customers that Ziyac may process personal data for the purposes of enabling customers to benefit from our services, informing customers about campaigns with their consent, recording suggestions and complaints, establishing better service standards, and determining and implementing Ziyac's commercial and business strategies, in accordance with applicable data protection legislation.
3. Transfer of Personal Data
Ziyac may share your personal data only with your explicit consent or, where permitted by applicable law, subject to appropriate security and confidentiality measures.
Such information may be shared domestically and internationally, where necessary security measures are in place, for purposes including carrying out company activities, maintaining and managing business relationships with customers and data subjects, conducting communications for such purposes, providing services, opportunities and benefits, and improving service quality.
Your personal data may be shared with our group companies, business partners, customers with whom we have contractual relationships, suppliers, audit companies, public institutions or organizations legally authorized to request such information, and other relevant authorities, where permitted or required by applicable law.
4. Rights of Personal Data Subjects
Ziyac will respond to the following requests from relevant individuals, subject to applicable law:
a) To learn whether Ziyac processes their personal data and which personal data is being processed;
b) To obtain information about the purposes of processing;
c) To learn about the third parties, domestically or internationally, to whom Ziyac has transferred personal data;
d) To request correction of personal data if it has been processed incompletely or incorrectly;
e) To request deletion or destruction of personal data in accordance with applicable law;
f) To request that third parties to whom personal data has been transferred be notified of any correction, deletion, or destruction carried out at their request;
g) To object to a result arising against them through the exclusive analysis of processed data by automated systems; and
h) To request a copy of their personal data, where permitted by applicable law.
Privacy and Security
Ziyac Online Shop may request certain personal information from customers, such as their name, age, interests, email address, and similar information, in order to provide better services.
The information collected through Ziyac Online Shop may be used within Ziyac Online Shop for periodic promotional campaigns, developing special promotional activities based on customer profiles, and customer classification aimed at preventing unwanted emails.
Ziyac Online Shop does not share the information collected through membership forms with third parties without the customer's knowledge or request, does not use such information for commercial purposes unrelated to its activities, and does not sell such information.
Customer information may only be disclosed to official authorities when such information is formally requested and when Ziyac is legally required to disclose it under applicable mandatory legislation.
Only the customer can access the information they enter into the system, and only the customer can modify such information. Unauthorized access or modification by another person is not permitted.
The credit card information requested on the payment page is not stored on the servers of Ziyac Online Shop or companies providing services to Ziyac Online Shop. This is intended to provide our customers with the highest possible level of payment security.
Payment transactions are processed securely between the customer's device, the payment provider, and the relevant financial institution.
Cookie Usage
Cookies are small text files or pieces of information that are stored on your computer or mobile device, such as a smartphone or tablet, when you visit our website.
We use cookies to make our websites easier to use and to customize them according to your interests and needs.
Websites can read and write these cookie files, allowing important information about you to be remembered so that you can be recognized and provided with a more suitable website experience, such as remembering your preference settings.
Cookies may also help speed up your future activities on our websites.
In addition, we may use cookies to collect statistical information about how visitors use our websites in order to understand user behavior and improve the design, functionality, and usability of our websites.
SMS Marketing
By consenting to Ziyac's SMS marketing during checkout and initiating a purchase or subscribing through our subscription tools, you agree to receive recurring text notifications related to your order, including abandoned checkout reminders, text marketing offers, transactional messages, and requests for product reviews from us, even if your mobile number is registered on any state or federal do-not-call list.
Message frequency may vary. Consent to receive marketing messages is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply STOP to any mobile message sent by us or use the unsubscribe link provided in our messages.
You understand and agree that alternative methods of opting out, including using alternative words or requests, will not be considered a reasonable means of opting out.
We do not charge for this service, but you are responsible for any charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number from which you received the messages. You can also contact us through Ziyac.com for more information.
We reserve the right to modify any telephone number or short code used to operate the service at any time. You will be notified of such changes where required.
You agree that messages sent to a telephone number or short code that we have changed, including STOP or HELP requests, may not be received, and we will not be responsible for honoring requests made through such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of information sent through the service, errors in such information, and/or any action you may or may not take in reliance on such information or the service.
Your privacy is important to us. You can review our Privacy Policy at Ziyac.com to learn more about how we collect and use your personal information.